Privacy Policy
Last Updated: September 2026
Your privacy matters to us. This Privacy Policy explains how My.Health collects, uses, stores, and protects information when you use our services.
1. Introduction
My.Health is a digital health product developed by Saviora Labs. We understand that information relating to your health and identity can be sensitive. This Privacy Policy explains how we may collect, use, store, and protect information when you use My.Health. By using My.Health, you acknowledge that you have read and understood this Privacy Policy.
2. Information We May Collect
Depending on how you use My.Health, we may collect information such as:
Account information: Full name, email address, phone number, account credentials.
Health information you choose to provide: Date of birth, gender, blood group, allergies, emergency contact information, medical documents and records, and other health-related information you choose to add.
Technical information: Device information, browser information, IP address, basic usage and performance information.
3. How We Use Your Information
We may use information to:
• Create and manage your account
• Provide My.Health services
• Store and display information you choose to add
• Improve the platform
• Maintain security
• Respond to support requests
• Communicate important service updates
• Prevent fraud or misuse
• Comply with legal obligations
4. Health Information
Health information can be sensitive. My.Health is designed to help users manage and organize health-related information that they choose to provide. We process this information only as necessary to provide the available My.Health services and as permitted or required by applicable law.
5. How We Protect Information
We take reasonable technical and organizational measures designed to protect information against unauthorized access, misuse, loss, or disclosure. However, no digital system can guarantee absolute security. Users are responsible for protecting their account credentials.
6. Sharing Information
We do not sell your personal information. Information may only be shared in limited circumstances, such as:
• When necessary to provide a requested service
• When you choose to share information
• With service providers supporting the platform
• When required by law
• To protect the safety and security of users or the platform
7. Your Control
Depending on available functionality, you may be able to:
• Access your information
• Update your information
• Correct inaccurate information
• Request account deletion
• Control information you choose to upload
8. Data Retention
We retain information only for as long as reasonably necessary to provide our services, maintain security, comply with legal obligations, and resolve disputes.
9. Children's Privacy
My.Health is not intended for children unless specific functionality supporting minors or dependents is introduced. If future functionality allows parents or legal guardians to manage health information for dependents, additional privacy controls and policies may apply.
10. Third-Party Services
My.Health may use third-party technologies and service providers to help operate the platform. These providers may process limited information on our behalf where necessary to provide their services.
11. International Data Processing
Depending on where our infrastructure and service providers operate, information may be processed in countries other than the country where you live. Where applicable, we will take reasonable steps to ensure appropriate safeguards are used.
12. Changes to This Privacy Policy
We may update this Privacy Policy as My.Health evolves. The “Last Updated” date at the top of this page indicates when the policy was most recently updated.
13. Contact Us
If you have questions about this Privacy Policy or how information is handled, please contact us at privacy@my.health.